Existing Serberus customer
Open your secure account for product access. Include the affected job, customer, or workflow reference when you prepare a request.
Open Serberus ↗Support and contact
Start with the full picture. Get to the right next step.
Whether you already use Serberus or are still evaluating it, this page gives product, account, and contact questions a clear place to begin.
Prepare a request↓
Choose the right path
A useful answer starts with the right context.
Considering Serberus
Explore whether Serberus fits your trade, crew, customer flow, and Quebec operations before starting an account.
Get started ↗Product or account question
Use the form below to prepare a complete request with the details needed to understand what you are trying to do.
Prepare a request ↗Contact Serberus
Prepare a complete request.
A confirmed public Serberus inbox has not been connected to this site yet. For now, the form formats and copies your request on this device without uploading it or pretending it was sent.
Quick answers
Before you send a request.
Can I use this page for a home-service appointment?+
No. Contact the independent service company that booked the work. Serberus does not perform the service at your property.
What details help with a technical question?+
Include the page or workflow, what you expected, what happened, the approximate time, and a safe reference such as the job number. Avoid passwords and payment card details.
Is Serberus available in French and English?+
Yes. The public customer workflows and core operating experience are designed for English and Quebec French.
Where can I review privacy and service terms?+
The Privacy Policy and Terms of Service are linked in the footer on every page.