Define where you work
Use supported Canadian cities, organization zones and named sectors to describe the operating footprint.
Promise work where you can deliver
Turn geography and daily capacity into clear booking guardrails.
Create Canadian city zones and named sectors, set capacity and distance policies, then use them to guide booking, flag long drives and handle requests outside the active service area.
Owner controlRules and results stay visible✓
01Canadian city zones and named sectors02Active status, daily-hour caps and radius settings03Driving-distance warnings with owner override04Secure city links with booked and remaining capacity
What is already in the product
The details that make the workflow useful in real operations.
Open and close areas deliberately
Active and inactive settings let the office decide which zones currently accept work.
Set a daily capacity
Daily-hour caps let booking logic compare the work already committed with the room remaining.
Flag long drives
Google Routes distance checks can warn the office when a request exceeds the configured radius.
Keep the owner in control
An authorized owner can review the warning and override it when the exception makes business sense.
Give each city a secure entry point
Hard-to-guess city booking links can connect customers with the appropriate service-area flow.
How the handoff works
Your rules define the guardrails. Serberus carries the routine work.
Every major workflow answers the same five questions: what starts it, which rules apply, what Serberus completes, when it asks, and where the result remains visible.
Trigger
A customer address enters intake or booking, or the office evaluates a new job location.
Rules
You set active zones, sectors, daily-hour caps, radius and override permissions.
Serberus does
Serberus resolves the area, compares capacity and prepares any configured distance warning or outside-area response.
When it asks
It asks when an owner override or a decision about an outside-area opportunity is required.
Where you see it
See the zone, sector, booked capacity, remaining capacity and warning on the relevant booking and service-area records.
From office to field
The context travels with the work.
The same request, schedule, customer details, photos, notes, status, and next action stay available as work moves from the office to the site.
Real product screen
Built into Serberus, not staged for the website.
This image comes from the current Serberus application. Interface details may evolve, but the workflow shown here is part of the product surface audited for this site.
Serberus
Put the handoffs somewhere dependable.
Serberus does the heavy lifting, brings the exceptions back to you, and keeps the result visible.