Start with the assigned day
Technicians see their scoped jobs, calendar context and available weather information.
Give technicians the right context
Put the day's work, customer details and field proof in one responsive workspace.
Serberus is an installable English and French web app built for phone and desktop use. Technician access stays scoped to their work, with limited offline support for previously opened data and queued field actions.
Owner controlRules and results stay visible✓
01Responsive, installable bilingual PWA02Technician-scoped jobs, customers, quotes and messages03Checklists, photos, signatures and deficiencies04Targeted offline queue for key field actions
What is already in the product
The details that make the workflow useful in real operations.
Prepare before arrival
An AI-assisted pre-visit briefing can summarize available job and customer context for review.
Quote on site
Authorized technicians can build a quote while the assessment details are fresh.
Complete the field record
Checklists, photos, signatures and deficiency evidence stay connected to the job.
Record vehicle context
Assigned vehicle and fuel information can be updated from the field workspace.
Keep key actions moving offline
Previously opened GET data can remain available, while checklist, status and completion actions can queue for replay after reconnection.
How the handoff works
Your rules define the guardrails. Serberus carries the routine work.
Every major workflow answers the same five questions: what starts it, which rules apply, what Serberus completes, when it asks, and where the result remains visible.
Trigger
A technician opens an assigned job before or during the visit.
Rules
Permissions, assignment and organization settings determine what that technician can view or change.
Serberus does
Serberus presents the scoped context and records permitted field updates, proof and status changes.
When it asks
It asks the technician or office when a quote, deficiency, exception or final commitment needs human review.
Where you see it
See the result in the technician workspace and the shared job record after synchronization.
From office to field
The context travels with the work.
The same request, schedule, customer details, photos, notes, status, and next action stay available as work moves from the office to the site.
Real product screen
Built into Serberus, not staged for the website.
This image comes from the current Serberus application. Interface details may evolve, but the workflow shown here is part of the product surface audited for this site.
Serberus
Put the handoffs somewhere dependable.
Serberus does the heavy lifting, brings the exceptions back to you, and keeps the result visible.